Your privacy is guaranteed at Impact Posters. In order to let you know more about how we handle your details we have provided this page to allow you to enjoy and purchase products from our website without worrying about your privacy.
Your privacy is among our top priorities, and therefore we do not collect any information from visitors to our website. Any information we do collect from you is treated in the strictest confidence. If you place an order with us any details you give us are considered private, and to this end we do not hold any customers details online.(including credit card numbers.) We do not sell, trade or pass your details to any other party. The only way you will ever receive an e-mail from us is during the normal course of processing your order or if you have specifically joined one of our mailing lists.
We collect information from orders placed by customers, we collect the shipping and billing (if different) name, address, e-mail address, telephone number and if paying by credit card, the card number and expiry date. This information is treated in the strictest confidence and is not held online. We use this information to process and despatch your order only.
If you have any questions about our policies, e-mail us at firstname.lastname@example.org
Accepted Methods of Payment, Shipping Rates and Delivery Times
Australia Accepted Methods of Payment: Credit cards Visa, Mastercard, BankCard
Please note that we do not accept Debit Cards or offer a cash on delivery service
Delivery Times: Your order will usually be despatched with 2-3 days, and delivery within Australia is normally within a further 2-3 days Australia Post, however unforseen difficulties (eg. such as items temporarily out of stock) may delay despatch, so we ask that you please allow up to 21 days for delivery.
Rest Of World Accepted Methods of Payment: Credit cards Visa, Mastercard, BankCard Please note that we do not accept Debit Cards or offer a cash on delivery service
Delivery Times: Your order will usually be despatched with 2-3 days, and delivery is normally within a further 7-10 days by Australia Post, however unforseen difficulties (eg. such as items temporarily out of stock) may delay despatch, so we ask that you please allow up to 21 days for delivery.
Packaging and Damaged Deliveries
All items are sent in sturdy packaging which should ensure that you receive the items in perfect condition. Occasionally however, packages are damaged in transit. If you receive goods from us that have been damaged in transit you MUST inform us within 10 days of receipt of your order.
Customers must return the damaged goods along with the original packaging by standard mail, the cost of which will be refunded by us. Please send to:
Unit 1 / 9 Pioneer Avenue
Thornleigh NSW 2120
No replacements can be sent unless the complete item is returned. Please remember to include a note of your name and address in the package.
Our Returns Policy
If for any reason you are not satisfied with your order we will gladly accept a return for credit. If you wish to return goods you MUST inform us within 10 days of receipt of your order. Please do not return goods without prior consent. When returning goods, please be sure to include a note of your name, address and brief explanation stating why you are not satisfied with the item(s)